Information & Referral

Families face many challenges in their search for appropriate and available resources and services.  Whether families are looking for a particular resource or are interested in knowing what resources exist, Family Support staff can provide direction.  Staff are knowledgeable about federal and state benefits, services available under Mass Health, Social Security, guardianship, adaptive equipment, future planning, transition services, Educational services and programs, early Intervention services, Positive Supports training, Community resources, counseling programs, specialists, support groups, and other commonly needed resources and supports requested by families.  For further information please contact the Family Support Center.

Resources, Services, and Benefits Navigation

Service Navigation is designed to assist families in caring for their family member at home by providing individualized guidance, support and problem-solving assistance, as well as help families access and coordinate potential community resources and services.  Service Navigation is available to individuals who are eligible for services through DDS.  For further information please contact the Family Support Center.

Educational Seminars

The Family Support Center offers various educational training opportunities to learn about a variety of important topics. Families are surveyed and asked for ideas on future topics. Topics have included DDS 101, Thinking about and Applying for Housing for People with Disabilities, Special Needs Planning, Sexuality and Relationships, Educational Advocacy, and Life Transition Services. For further information, please contact the Family Support department at extension 3191.”